Amerigo refund policy
Once Parent submits an executed Amerigo Education Student Contract, Waiver and Release with the required Enrollment Deposit, Student will be enrolled for the entire academic year (or partial remainder of the year if applicable). In years after the Parent first executes the Contract, Student will be enrolled for the subsequent entire academic years once the required Enrollment Deposit is paid for that particular year.
Withdrawing from the program may have immigration, academic and financial consequences. Parents are encouraged to understand the consequences before choosing to withdraw; meeting with an Amerigo Admissions or Campus staff member is highly recommended. Detailed information about the cancellation of enrollment and withdrawal from the school is available below.
Parent may terminate this Contract by submitting a WRITTEN Termination Notice to Amerigo’s Admissions Department (admissions@amerigoeducation.com) at any time. The Termination Notice must (a) be dated, (b) state the Student’s name, (c) provide a reason for the termination of the Contract.
Escrow / contingency refund
Families who are eligible for a refund of any escrow or contingency balance must complete and submit a refund request form to accounting@amerigoeducation.com.
- Refund requests will only be reviewed 30 days after the student’s final day in the program, to ensure all charges have been billed and accounted for.
- Once reviewed, eligible refunds will be issued within 60 days of that review date.
Estimated total timeline: up to 90 days from the student’s final day.
Incomplete forms or missing bank information may delay processing. Refunds will be issued in the original payment currency unless otherwise specified.
Unclaimed refunds
Refunds that remain unclaimed due to missing bank information, incomplete documentation, or lack of response will be considered inactive after 12 months from the student’s final day in the program. After this time, Amerigo will close the refund case and no longer proactively pursue disbursement.
If an escrow or contingency balance remains unclaimed after 24 months, the balance will be considered forfeited and will not be reissued.
Refund processing fees
Amerigo will deduct a $50.00 wire transfer fee from all eligible refund transactions. To request a refund, please complete and submit the Refund Request Form. Refunds may take up to 60 days to process after all required forms have been submitted and necessary approvals have been received.
Third-party or add-on programs
Certain optional programs at partner schools (for example, sports academies, athletic training, or other specialty enrichment packages) are administered by third-party providers or the school directly. While Amerigo may collect these fees on behalf of the school or provider as part of the overall invoice, Amerigo does not manage or approve refunds for these programs. Any refund requests must be directed to the school or the external provider in accordance with their own refund policies.
Detailed refund policy
For full terms and refund calculation details, please refer to the applicable policy documents linked below
Canada Signature Program (PDF)
Top 100 University Guarantee Refund Policy (PDF)
Contact
For additional details or clarification regarding refund eligibility or timelines, please reach out to payment@amerigoeducation.com.